Support
Rarewake Vault Support
Answers to common questions about scanning, backup, and how Vault stores your inventory.
What Is Rarewake Vault?
Rarewake Vault is a trading card inventory app. Scan a card's Code 128 SKU label with your iPhone camera, log the card's details, and assign it to a physical storage location you define — a box, a binder, a shelf. Version 1.0 works entirely offline, with your inventory stored locally on your device.
Barcode Not Scanning?
- Make sure camera permission is enabled for Rarewake Vault in your device settings.
- Confirm the barcode is a Code 128 barcode — Vault is built specifically for this format.
- Improve lighting. Scanning works best with even, direct light on the label.
- Make sure the full barcode, including its quiet margins, is visible in frame.
- Move slightly closer or farther from the label — very close or very far can both cause misreads.
Inventory & Backup
Version 1.0 stores your inventory locally on your device — there is no cloud backup yet. We recommend periodically using the CSV export feature to create a manual backup of your inventory, and storing that file somewhere safe (like cloud file storage of your choice).
Still Need Help?
Email rarewaketradingco@gmail.com and we'll get back to you.